Privacy Policy

Information We May Collect

Depending on how you use the FIXERZ Academy website, we may collect:

• your name and email address when you contact us or submit an enquiry;
• information you voluntarily provide in correspondence with FIXERZ Academy;
• account information where website registration or client access is available;
• information associated with purchases, registrations or professional training enquiries;
• comments and related information where commenting is enabled;
• technical information such as IP address, browser type, device information and website activity;
• cookie and similar technology information.

We aim to collect only the information reasonably necessary to operate the website, respond to enquiries, provide requested services, administer professional training and qualifications, manage transactions and improve the FIXERZ Academy website.

How We Use Personal Information

Personal information may be used to:

• respond to enquiries and correspondence;
• provide information about FIXERZ training, professional development, products or services;
• manage registrations, training enquiries and professional assessment activities;
• provide customer or client support;
• process or administer purchases where applicable;
• operate, maintain and secure the website;
• prevent spam, fraud, misuse and security threats;
• comply with legal, regulatory, accounting or contractual obligations;
• send relevant FIXERZ news, resources or commercial information where a lawful basis applies.

Lawful Bases for Processing

Consent

We may rely on consent where you have actively agreed to a particular use of your information.

Contract

We may process information where it is necessary to provide a product, training programme, assessment, service or other arrangement you have requested.

Legitimate Interests

We may rely on legitimate interests where processing is reasonably necessary for operating and protecting FIXERZ Academy, responding to business enquiries, improving services or conducting appropriate business activities, provided those interests do not override your rights.

Legal Obligation

We may process or retain information where necessary to comply with applicable law.

Contact and Enquiry Information

When you contact FIXERZ Academy by email, through a website form or through another communication channel, we may retain your name, contact information, correspondence and information relevant to your enquiry.

This information is used to respond to your request, manage any subsequent business relationship and maintain appropriate business records.

Comments

Where comments are enabled, the website may collect the information entered in the comments form together with the visitor’s IP address and browser information to assist with spam detection and website security.

An anonymised representation of an email address may be provided to the Gravatar service where that functionality is used.

Cookies

The FIXERZ Academy website may use cookies and similar technologies required for website functionality, security, user preferences, account access and other website features.

Where cookies are not strictly necessary, they should only be used in accordance with applicable consent requirements.

More detailed information about cookies will be provided in the FIXERZ Academy Cookie Policy.

Embedded Content and External Websites

Pages and articles may contain embedded content or links from third-party websites, including videos, images, articles, purchasing platforms or other external services.

When you interact with third-party content or leave fixerzacademy.com, the relevant third party may process information according to its own privacy policy.

FIXERZ Academy is not responsible for the privacy practices of independent third-party websites.

Service Providers and Data Sharing

LGGG Ltd. may use trusted third-party service providers where reasonably necessary to operate FIXERZ Academy.

These may include providers supporting:

• website hosting and infrastructure;
• email and communications;
• website security and spam protection;
• payment or transaction processing;
• website administration;
• professional training or digital delivery systems;
• other technical services required to operate the business.

Personal information is shared only where reasonably necessary for the relevant service, business purpose or legal requirement.

International Data Transfers

Some technology or service providers used by FIXERZ Academy may process information outside the country in which a visitor is located.

Where applicable data-protection law requires safeguards for an international transfer, LGGG Ltd. will rely on an appropriate lawful transfer mechanism or other recognised protection.

How Long We Keep Personal Information

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining appropriate business and assessment records, responding to enquiries, meeting contractual requirements and complying with legal or accounting obligations.

Different categories of information may therefore have different retention periods.

Where comments are enabled, comments and their associated metadata may be retained to support moderation and recognise follow-up comments.

Your Data Protection Rights

Depending on the law applicable to you and the circumstances of the processing, you may have rights including:

Withdrawing consent does not affect processing that lawfully took place before consent was withdrawn.

Requests concerning personal information may be sent to ggt@fxrz-team.com.

Individuals may also have the right to complain to the relevant data-protection supervisory authority.

Data Security

LGGG Ltd. takes reasonable organisational and technical measures to protect personal information from unauthorised access, alteration, disclosure, loss or misuse.

No internet-based system can provide an absolute guarantee of security, but reasonable measures are used to protect the information processed through FIXERZ Academy.

Changes to This Privacy Policy

This Privacy Policy may be updated as FIXERZ Academy develops, introduces new services or technologies, or where legal or regulatory requirements change.

The latest version will be published on this page together with its revision date.